By accessing and using this website, you agree to comply with the terms and conditions outlined below.

I. Copyright

The materials on this website are protected by copyright and other intellectual property laws. Republishing or distributing these materials without the express written consent of First Class Movers LLC is prohibited. Additionally, downloading and copying materials is subject to certain restrictions:

– Retain all copyright and proprietary notices on all copies of the materials.

– Do not modify, reproduce, publicly display, perform, or distribute the materials for any public purpose.

– Inform recipients of these usage restrictions.

II. Software

Any software provided on this site is the copyrighted work of First Class Movers LLC and/or its associates. Users are licensed to use the software solely for accessing the site and downloading materials. Redistribution, sale, reverse engineering, or any other unauthorized use of the software is strictly prohibited.

III. Trademarks

First Class Movers LLC assumes no liability for the use of this website and the Internet. Under no circumstances shall First Class Movers LLC or its affiliates be liable for any damages arising from the use of this site, including but not limited to loss of data or profits. While every effort is made to ensure the accuracy of the content, First Class Movers LLC does not warrant the completeness or currency of the information.

IV. General

The information provided on this website is offered “as is” and “as available” without any representation or endorsement. First Class Movers LLC and its affiliates do not warrant the accuracy, completeness, or reliability of the content. Changes to the website may occur without prior notice.

V. Changes and Other Terms

First Class Movers LLC reserves the right to update any information on this site and modify the terms of use without prior notice. Access to specific services may be subject to additional terms and conditions specified by First Class Movers LLC.

VI. Law & Jurisdiction

These terms are governed by applicable law in Connecticut, United States. Any disputes shall be resolved in courts located in Connecticut, United States. However, legal proceedings may be initiated in other countries to protect the interests of First Class Movers LLC.

VII. Disclaimer

This website is provided on an “as is” basis, and First Class Movers LLC makes no representations or warranties of any kind. Users acknowledge that their use of the website is at their sole risk. First Class Movers LLC disclaims all warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.

VIII. Cancellation and Refund Policy

Cancellation Policy:

For cancellations, contact our customer care at (203) 675-2149 ASAP. Moves booked on www.firstclassmoversct.com can be cancelled within 24 hours of placement. Once the crew has arrived, cancellation will result in a $120 cancelation fee.

Pricing Policy: Rates for services may vary based on factors such as volume, distance, and additional services. Prices are subject to change without prior notice.

Damage Policy and Compensation Procedure:

At First Class Movers LLC, we prioritize the safe handling of your belongings and have established a comprehensive policy for addressing damages based on the specific circumstances of each situation.

1. Damage During Transit:

If We Provide the Truck:

In cases where we provide the truck for transportation, we are liable for damages that occur during transit.

  Customer Provided Method of Transport:

If the customer provides the truck or container for transportation, we are not liable for damages that occur during transit, including load-only jobs where the customer hires us solely for loading.

2. Damage During Immediate Care:

– If damage occurs to your belongings while under our immediate care (e.g., during loading or unloading), we will conduct a thorough investigation.

-Compensation:

If our investigation determines that we are at fault, we will compensate at a rate of 60 cents per pound per damaged item.

3. Predicted Risk of Damage:

If our team predicts that moving an item into a certain location may cause damage, we will advise the customer accordingly.

Customer Acknowledgment:

If the customer insists on proceeding despite our advice, our crew will ensure the customer signs an authorization form stating they understand the risks and absolve us of responsibility for any resulting damages.

4. Compensation Process:

Upon notification of damage during our immediate care, our team will promptly investigate the incident.

Determining Fault:

If we are found to be at fault, compensation will be provided at the specified rate.

Customer Communication:

We maintain clear communication with the customer throughout the investigation and compensation process to ensure transparency and understanding.

5. Continuous Improvement:

We are committed to ongoing improvement in our processes and procedures to minimize the risk of damage and enhance customer satisfaction.

Feedback Welcome:

Customer feedback regarding our services and any incidents of damage is valuable in helping us identify areas for improvement and implement necessary changes.

In adherence to our policy, we handle each case of damage with thorough investigation and fair compensation. Our aim is to ensure the safety and satisfaction of our customers while maintaining transparency and accountability in our operations.